Support

Start with the right place.

Things you can do without us

The purchase page reopens the trainer, shows the access code saved in this browser, releases access on a shared device, and points to your receipt and the refund route.

Go to your purchase

Receipt, invoice, or order

Use Link to view purchase history, retrieve transaction records, and contact Stripe about payment or order questions without sharing card details with us.

Open Link purchases

Refund, access code, or trainer problem

Email the address below. For an order or refund, include the purchase email and transaction reference. For a trainer problem, include the browser and what happened. Never send card or bank details.

Email hello@eventrisktrainer.com

Investment decisions

Product support cannot give personalised investment advice or make a trade decision for you.